Notice: Closure of Medical Records Office Counter - Resume operations on 30 December 2024 (Monday)
The Medical Records Office Counter will be closed for upgrading works to serve you better. During this period, please use the NUHS App (https://for.sg/nuhs-app) for services such as medical report applications. For urgent requests, you may submit an enquiry form via https://for.sg/ask-nuhmro.
Type of application | Fee | Estimated |
Download NUHS App Please refer to below guide to submit your request via the NUHS App.
** Please add your child/parent as dependent in NUHS app if you're applying on behalf of them.
|
|---|---|---|---|
Medical Report / Memo MemoOrdinary Medical Report Specialist Medical Report | $20.40 $120.00 $220.00 |
6 weeks | |
Filling Up of Insurance Form Simple Insurance Form (less than five questions)Insurance Form (Ordinary) Insurance Form (Specialist / Disability Claim) | $40.70 $120.00 $220.00 | ||
MOM Form / Work Injury Compensation Work Injury Compensation Assessment FormWork Injury Compensation Medical Report Board | $101.90 $363.70 | ||
CPF Medical Certification Form CPF Withdrawal on Reduced Life Expectancy Form (RLE)CPF Dependent Protection Scheme Form (DPS GEL) CPF Home Protection Scheme Form (HPS W14A) | $120.00 $220.00 $220.00 | ||
Others Lasting Power of Attorney Assessment (LPA)Second Opinion Report (for non-NUHS Patient) Court Appointment for Deputy Report | $203.70 $363.70 $489.00 | ||
Duplication of Documents Discharge Summary
|
$11.20 (per visit) |
7 working days |
1. For SingPass users: You can apply for a medical report via the NUHS App (under “Medical Report Request” module).
View / download the step-by-step guide:
Video Tutorial:
User Guide: Link
2. If you are applying on behalf of your family member (parent/ child), please add them as a dependent and apply under their profile.
Video Tutorial:
User Guide: Link
3. Please submit an enquiry using this form if your request meets the following criteria:
All requests for medical reports must be accompanied by an Application & Consent for Release of Medical Information (Form A). Please ensure that Form A is completed and attached to the enquiry form.
| Additional Supporting Documents Required | Form Required | |
|---|---|---|
| Authorisation for collection of medical report | Applicant's NRIC as proof of applicant's relationship to patient | Form B (PDF, 435 KB) |
| Requests for deceased patients | Patient's death certificate, Applicant's NRIC and documents as proof of applicant's relationship to patient | Form C (PDF, 498 KB) |
| Requests for patients who lack mental capacity / unable to provide consent | Patient's NRIC, applicant's NRIC and document(s) as proof of the applicant's relationship to patient (e.g. Lasting Power of Attorney) | Form D (PDF, 262 KB) |
| For employers whose foreign workers have left Singapore or are currently missing | Cancellation letter of working permit from the Ministry of Manpower or a police report and applicant's NRIC | Form E (PDF, 499 KB) |
| For verification of authenticity of medical document (e.g. medical certificate, discharge summary) | Applicant and Patient's NRIC | Form F (PDF, 219 KB) |
We accept NETS, Credit Card, Cheque and Internet and Mobile Payment (including PayNow).
Cheque payments should be made payable to National University Hospital (Singapore) Pte. Ltd. and mailed to:
Medical Records Office
National University Hospital
5 Lower Kent Ridge Road
Kent Ridge Wing, Level 1
Singapore 119074
Type of Medical Information/ Services | Fee |
|---|---|
| Ordinary Medical Report It is a report put up by the doctor based on a patient's medical records. It is a factual record of the patient's medical problem. | $120.00 |
| Specialist Medical Report This is a detailed medical report that usually highlights the history of medical complaint or injury. The doctor will include findings of the assessment as well as his or her opinion and prognosis of the patient. For patients with orthopaedic conditions, an appointment will be arranged for the patient to be reviewed by the doctor. For other disciplines, an appointment would only be arranged if the doctor request for it. | S$220.00 |
| Completion of Insurance Form (Ordinary) It is a detailed insurance claim form to be completed by the doctor. The form will require information such as: diagnosis, details of injuries suffered, and treatment provided. | $120.00 |
| Completion of Insurance Form (Specialist or Disability Claim) It is a detailed insurance claim form provided by the insurance company for the doctor to assess the patient's disability or severity status. The form will require information such as: prognosis, diagnosis, details of injuries suffered, treatment given. | $220.00 |
| Simple Insurance Form (less than five questions) It is an insurance form usually requested by insurance company of a Group Department. The form will require information such as the: diagnosis, diagnosis code, procedure performed, procedure code and name of referring doctor. | $40.70 |
| Specialist Psychiatrist Report It is a report put up by the psychiatrist based on the patient's medical records. It is a factual record of the patient's psychiatric condition. | $489.00 |
| Second Opinion Report A medical report requested by a non-NUH patient seeking a second opinion from a NUH specialist. An appointment will be arranged for the specialist to assess the patient. The patient may be required to provide the attending specialist with his or her previous medical report or investigation results. | $363.70 |
| Memo Memo is a statement from a doctor to state patient’s diagnosis with no explanation of medical condition. Note: The above charges do not include laboratory charges / x-ray charges / facility fee etc. | $20.40 |
| Therapy Report It is a report put up by a physiotherapist, occupational therapist, speech therapist or podiatrist on a patient’s medical records. It is a factual record of the patient’s medical problem such as diagnosis, treatment given, and performance of the patient based on the last therapy visit/session. | $101.90 |
| Functional Capacity Evaluation Report It is a comprehensive evaluation carried out by an occupational therapist. It includes an evaluation of an individual’s physical, sensory, perceptual, cognitive ability to engage in activities of daily living, work, leisure and life roles activities. The FCE determines an individual's ability to perform the physical demands of a job after a disease, injury or an accident. The occupational therapist will analyse the necessary components of the patient’s occupation, to determine if he or she is able to fit in the essential occupation performance components. The FCE can be done for the following purposes: - law suit, insurance and workmen compensation claim - to determine if an injured worker has the ability to perform the job or alternate work. | $648.00 |
| Workmen Compensation Assessment This is an assessment to determine work-related injuries, the degree and period of disability for workmen’s compensation purpose under the Workmen’s Compensation Act. Scope of the report is as per "Medical Report on Traumatic Injuries for Workmen's Compensation" form prescribed by the Ministry of Manpower. Note: - The “Medical Report on Traumatic Injuries for Workmen’s Compensation” form needs to be obtained from the Ministry of Manpower. This may involve a review of the patient at the Specialist Outpatient Clinic. | $101.90 |
| Workmen Compensation Objection Report This is a referral from the Ministry of Manpower to assess and re-determine work-related injuries, the degree and period of disability when any of the parties (insurer, employer or injured worker) object to the results of the initial workmen’s compensation assessment. Scope of the report is as per "Referral of Objection to Permanent Incapacity Under Compensation (Medical Board) Regulations 2005 - Medical Report on Traumatic Injuries for Workmen's Compensation" form prescribed by the Ministry of Manpower. Note: - The “Referral of Objection to Permanent Incapacity Under Compensation (Medical Board) Regulations 2005 - Medical Report on Traumatic Injuries for Workmen's Compensation” form needs to be obtained from the Ministry of Manpower. This may involve a review of the patient at the Specialist Outpatient Clinic. | $363.70 |
| Investigation Results Photocopy of investigation results such as x-ray reports, CT scan reports, blood test results, ECG reports, Histopathology reports, Cytogenetic reports, Bone Density Report and Urine Test Result. | S$11.20 per visit |
| Duplication of Medical Certificate It is an application for a certified true copy of medical certificate for hospitalisation/outpatient medical leave issued by NUH doctors. | S$11.20 per copy |
| Pathology Slides Pathology blocks are not released. However, request for pathology slides may be made at a fee. Our pathologists will review the request and advise on the number of slides that will be provided. | Unstained H&E |
As a general guide, a medical report takes approximately 6 weeks to compile and process. It may take longer if:
Duplication of investigation results, radiological reports and medical certificate are typically available within one week from the date of request received by the Medical Records Office (MRO).
This is a standard practice across all the Public Healthcare Institutions in Singapore.
You may contact us through our Enquiry Form.
