After your visit or upon discharge, hospital bills can be settled at any of our Cashier Counters or Self-Service Kiosks within our Patient Care Institutions.
Click on the buttons below to pay using Credit/Debit cards (VISA/Mastercard/Amex) or eNets Debit.
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Key benefits:
Pay using Bill Reference Number
For those without SingPass
Key benefit:
Your payment will be reflected within 3 working days. You may view the updated bill by logging into the NUHS app.
| Online (Internet and Mobile App) | |
|---|---|
| PayNow | Payment can be made by scanning the PayNow QR code on your bill using your mobile banking app. |
| HealthHub | Payment can be made through Healthhub online. After payment, you can download the invoice from the 'History' tab. |
| DBS Internet Banking, Mobile Banking & PayLah! | Payment can be made online through:
Remember to include the bill reference number in the reference field. |
| AXS E-Station & Mobile Payment App | Payment can be made via NETS and credit cards through AXS e-station online or through AXS m-station on your mobile (download via Google Play or App Store). |
| SAM Web & Mobile App | Payment can be made via credit cards at the SAM website or on the mobile app (download via Google Play or App Store). |
| Auto-Pay Payment Arrangement (for NUH and JurongHealth Campus) | Sign up with Auto-pay via NUHS App/HealthHub and enjoy the convenience of paying your bills securely without the hassle of waiting in queue after your visit. The charges are automatically credited to your pre-authorised credit card (Visa/Mastercard) after your visit. |
| Self-Automated Machines/Kiosks | |
|---|---|
| Self-Service Kiosks (located within our Patient Care Institutions) | Payment can be made with Credit / Debit Cards, and NETS. |
| AXS Machines | Payment can be made with selected credit cards, NETS and PayNow. Please refer to AXS website for more details. |
| POPDrop | Payment can be made with credit cards and NETS. Please refer to SingPost website for more details. |
| Counters | |
|---|---|
| Cashier Counters (located within our Patient Care Institutions) | Located at: Payments may be made with credit / debit cards, NETS and cash. |
| 7-Eleven Stores | Payment can be made with NETS or Cash. Please refer to 7-eleven website for more details. |
| Singapore Post Office Branches | Payment can be made with credit cards, NETS or cash. Please refer to SingPost website for more details. |
Upon admission, a deposit based on the entire estimated bill size is required.
Deposit can be made by cash, credit card, NETS, PayNow, DBS/POSB DigiBank online/mobile or DBS PayLah!. Additional deposits may be required if your stay is extended due to unforeseen circumstances.
Partial or complete waiver of the deposit is accepted if a Letter of Guarantee from the employer or insurance company, Hospitalisation Identity Card (HIC), MediSave, Civil Service Concession (CSC) card* or any other benefit card is presented upon admission.
*CSC card is not accepted for services at NUCOHS.
As part of Singapore's move towards a cheque-free environment, National University Hospital has transitioned to fully electronic refund methods from 1 July 2026.
Any remaining credit will first be used to pay any other outstanding hospital bills under the same patient account. If there are no other bills, the refund will be credited via PayNow to the patient's NRIC/FIN-linked account, approximately one month after the bill is finalised.
If the patient has not linked their NRIC/FIN to PayNow, the refund will remain as a credit balance in the patient's NUH account until an alternative refund arrangement is made.
For foreign patients without a PayNow account, refund request to be made via here.
Please refer to the FAQ for more information.
A late payment admin fee may be imposed if payment is not received within 21 days from the bill date.
