Visiting Policy & Registration

• Registration is non-transferable.
• Avoid eating or drinking in the wards. 
• Avoid using the patients' toilets in the wards.
• Avoid sitting on patient's beds during your visit.
• Please wash your hands thoroughly with soap and water or use alcohol-based hand sanitiser before and after visiting patients in the hospital.
• Do not bring patients out of the wards.
• Photography and video recording are prohibited. This is to respect the privacy of our patients, visitors and staff. NUH reserves the right to request for such recordings to be deleted.

• Personal Mobility Aids (PMAs), such as motorised wheelchairs, are allowed. Please approach our staff at the Visitor Registration counter who will advise you on the entry into the wards.
• Please show consideration for others when you ride your PMA around NUH. 
• Charging of PMAs is strictly not allowed in NUH as a safety precaution. Please use the charging point located next to the Kent Ridge MRT control station. Please approach the SMRT staff if you need assistance.

Please note that PMAs are not Personal Mobility Devices (PMDs). PMDs, including motorised scooters, hoverboards etc., may be carried or towed but cannot be used within the hospital's premises as a safety precaution.

Thank you for making NUH a safe environment for our patients and staff.

We welcome guide dogs accompanying our visually-impaired patients or visitors to our hospital. 

But for the purpose of infection control, the guide dog cannot access the following areas:

• All Intensive Care Units (ICUs) and areas serving immunocompromised patients such as:
  • National University Centre of Organ Transplant (NUCOT)
  • National University Cancer Institute Singapore (NCIS)
  • Viva-University Children’s Cancer Centre
  • Wards 2A, 45, 54, 55, 56, 58, 8A, 8B, 8C 
  • Post Anaesthesia Care Unit (PACU)
  • Inpatient Dialysis Centre
  • Ambulatory Surgical Ward (ASW)
  • Endoscopy Centre
  • Isolation Wards
  • Areas where patient is under isolation

The guide dog should always be leashed and under the supervision of the owner. 

The owner should clean up after their guide dog.   

We seek the owner's understanding that we may remove the guide dog from our hospital if it exhibits behaviours such as aggression, noise, not housebroken etc. or strays and initiates contact with other patients who have pet allergies or are uncomfortable to be within the vicinity of dogs.